Whilst Bike for Good accept responsibility for the platform of Pedal Pals, it is your responsibility to maintain your own safety when messaging or meeting others through the site. Please ensure that you follow our safety advice carefully and if you have any concerns regarding your safety or that of others, please contact our Safeguarding Officers. Read more about our Safeguarding Policy and find the contact information for our Safeguarding Officers here.

Age guidance

Please note that Pedal Pals is for those aged 18 and over.

Personal information online

When speaking to others online, it’s important to be cautious when giving out any personal information. Do not disclose your personal information immediately, such as your personal address or mobile number. Never agree to exchange money through Pedal Pals, if you are propositioned to exchange money please email our Safeguarding officers and cease contact with the individual.

Safe language online

Do not use inappropriate language on your profile or when messaging others. Any offensive or abusive behaviour, please report to our Safeguarding Officers.

Meeting others in person

Always agree on a safe, public location to meet your Pedal Pal. Try to choose a public place in daylight hours or a well lit area, with other people nearby. It is recommended that the first time you meet with someone new to let a family member or close friend know where you are going, who you are meeting and what time you plan to return home, or if possible share your location through your mobile phone. You can also bring a friend or family member along the first time you meet. If possible, take a fully charged mobile phone with you incase you need to call for assistance.

If you’re looking for somewhere to meet with your Pedal Pal, we have Pedal Pals meet up points at both our West and South hubs, just look for the orange pavement signs.